Do I pay more to enable another module?
No. All supported core modules are included in the platform subscription. Choose what appears in your workspace. Current availability and fit are confirmed before enrollment; paid consumption and hands-on work are separately agreed.
Is guided onboarding required?
No. Workspace activation and self-guided setup are included. Your first month is $99 before tax and any approved extras. Optional guided onboarding adds $299 once for configuration, a clean customer import, and an orientation. It does not unlock additional modules. During early access, ABS confirms fit and readiness before billing.
What can increase my monthly bill?
An agreed increase in team size or capacity, approved paid consumption, external provider subscriptions, or optional managed services. Enabling another supported core module does not increase the platform fee. We confirm allowances, prices, and spending limits before paid usage starts; further paid usage needs approval.
How does employee-only access work?
Ten full users are included. Employee-only access for schedules, requests, and time submission is included within a workforce allowance confirmed during enrollment. It does not grant full access to customer, financial, or personnel records. Larger-team terms are agreed before activation.
Is AI or messaging unlimited?
No. The software capability and its paid provider consumption are separate. Any included allowance and further usage cost are agreed before activation. Manual workflows remain available without paid AI; no automatic overage billing is promised during early access.
Is every demo feature ready for my business?
Demos use fictional records and show an evolving product. We confirm production availability, capacity, and your workflow before billing. AI extraction requires validation against your documents, and all quantities and prices need estimator review.
What does product support include?
Questions and defect reports by email, with a two-business-day initial response target. Ongoing data entry, custom features, new integrations, training projects, and emergency coverage are separately scoped.
Can I cancel or buy software without managed services?
Yes. The platform subscription is monthly with no annual commitment; cancel before your next renewal to stop future subscription charges. Managed services and setup have separate terms. There is no automatic promotional step-up; future rate changes require at least 30 days’ notice.